NZDating Privacy Statement
NZDating takes your privacy seriously, here is our privacy statement
NZDating has created this privacy statement in order to demonstrate our firm commitment to our members privacy. The following discloses our information gathering and dissemination practices for the NZDating website.
This policy applies to websites, apps and other services operated by NZDating. For simplicity, we refer to all of these as our 'services' in this policy.
Please note this statement is as at 3 August 2023. NZDating is always evolving and will endeavour to remain within the bounds of this statement or keep this statement current. NZDating will always endeavour to comply with the conditions of the New Zealand Privacy Act.
In the case of known or suspected abuse of our systems or members, we reserve the right to review and pass any relevant information stored on our systems to the relevant ISP(s) or Police to help prevent the abuse, we will also provide assistance to help identify a member for members who are proceeding with in our view legitimate legal action. We feel the protection of our members is one of our most important goals.
- IP Address - We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to help gather broad demographic information that is not tied back to you personally.
- Personal Details - As a dating and friendship website we ask our members for a number of personal details for use on the website. We always try to identify which information is for system use and which is for displaying to other members.
- Potentially Sensitive Personal Details - Whithin your advert, you can share with us additional information, such as details on your personality, lifestyle, interests and other details about you. Some of the information you choose to provide us may be considered 'special' or 'sensitive' in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.
- Photos / Videos - To add certain material to your account, like photos or videos, you may allow us to access your camera or photo album.
- Email Address - The email address provided will only be used by NZDating for notification events, contacting the member ourselves and newsletters. It will not be sold for other purposes or given to other members. Where possible opt out options may exist for notifications and newsletters, however some newsletters are not optional and you will need to remove your NZDating membership to unsubscribe.
- Demographic Data - Demographic and profile data is also collected at this site. We use this data to tailor the visitor's experience at this site, showing them customised content we think they might be interested in, and displaying the content according to their preferences. We also employ the services of Netratings and Google Analytics to independently verify the number of visitors and other basic demographic information on our site.
- Advertisers - From time to time we summarise demographics and other details, such as the number of members under 30, any information is shared with advertisers on an aggregate basis only.
- Other partners - You may be able to use 3rd parties to make it easier to create and log into your NZDating account (eg. Facebook Login). This saves you from having to remember yet another user name and password and this may allow you to share limited information from your social media account with us.
To process your information, we rely on the following legal basis:
To provide services to you - For the majority of the time, we process your information to provide services you choose to have with us. For example, while using our service to meet new people, your information is used to maintain your account and your advert, to make it viewable to other users and for us to recommend users to you.
We have legitimate interests - We may use your information where we have legitimate interests to do so. For instance, we may analyse your use of our services to continuously improve our offerings and for administrative, fraud detection and other legal purposes.
Other Web Sites - This site contains links to other sites. NZDating is not responsible for the privacy practices or the content of such Web sites.
Orders and Membership signup - Parts of our site may use an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders, and provide information about our company, The customer's contact information is also used to get in touch with the visitor when necessary. Any financial information that is collected is used to bill the user for products and services.
Optional Surveys - From time to time we may run optional online surveys in which we may ask visitors for additional contact information and demographic information. We use contact data from our surveys to send the user information about our company and promotional material from some of our partners. In such surveys users may opt out of receiving future mailings.
Competitions and Promotions - We may run promotions on our site in which we ask visitors for contact information. We may use contact data from our contests to send users information about our company and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary, usually for prize delivery. Users may opt out of receiving future mailings; see the choice/opt-out section below.
Public Forums - This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. You should assume that all chat rooms, forums and message boards are logged for historical or monitoring purposes and may be summarised and displayed.
Internal Email System - Messages using our internal email system are not able read by any other members other than the sender and receiver. Once a message is sent it is not possible to retract it. Some membership options may allow a sender of an email to see when their sent email was read or if it was deleted. NZDating have a number of security filters and procedures that are run over internal email to prevent site abuse, commercial use and spam. As part of these processes from time to time NZDating staff may be required to view messages, however they will always remain private and confidential, the only time these messages will be disclosed to any other party is if the member is involved in legal proceedings and either NZDating is satisfied that the legal action is justified, or the disclosure is a legal requirement.
Member Profiles, Adverts and Photos - NZDating have a number of security filters and procedures that are run over member profiles and photos to help prevent site misuse, unauthorised commercial use and spam. As part of these processes from time to time authorised NZDating staff may be required to view member profiles, adverts and associated material.
Shared Member Information - As a core function of NZDating, various elements of your profile, the last time your have been on the NZDating website, and other statistical information may also be available to members such as ratios on how often you reply, block, use messageboard hammers and other information that may assist a member to deciding if they will interact. Members may also have the option to list who has viewed their profile and who is currently online.
Location - If you give us permission, we can collect your location (latitude and longitude) through various means including GPS, Bluetooth or Wi-Fi connections to provide you localised services. The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.
Security - This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We will always do our best to protect this information and will take action against any hacking or abuse.
Phone Number Collection -
NZDating offers members the ability to provide their cell phone number to NZDating for the purpose of:
lending credence to a member's stated New Zealand location, to verify a member's identity for account recovery, for the purposes of upholding law
Data Collection and usage: We may store the number you provide to allow you to verify it's legitimacy through us sending a text code to be entered into the web site to confirm your access to that NZ phone number.
Data Sharing: Phone number data may only be shared with third parties for the purposes for which it is shared, such as verification service providers or law enforcement agencies.
Data Retention: Phone number data may be retained beyond the life of the member account for the purpose of account recovery and/or to uphold the law
Data Security: NZDating has industry standard protocols in place to protect member data from unauthorised access.
User Rights - Members who verify their account using their NZ phone number have the right to request NZDating correct their number.
Children's Guidelines - This site is restricted to Adults aged 18 or higher, as such any children using the site will be removed and their ISP may be notified of the abuse.
Choice/Opt-Out - Our site provides users the opportunity to opt out of receiving communications from NZDating. NZDating gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. However we do also have mandatory newsletters for our members and the only unsubscribe option is to remove your membership from NZDating.
You can visit the following URL: https://www.nzdating.com/personalise/ or visit our contact form and give us enough detail to correct the problem.
Correct/Update - This site gives users the following options for changing and modifying information previously provided. Visit https://www.nzdating.com/personalise/ to personalise this web site, or visit our contact form and give us enough detail to correct the problem.
Contacting the Web Site - If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Or use our contact form
Please note: we do not provide email addresses to prevent automated spamming engines collecting them. If you need an email address please use staff at nzdating.com, replacing the at and spaces with the @ sign.