05 Aug 2020 8:07PM
Username or Email Password
Forgot Password?
You are here : NZDating > FAQ

NZDating FAQ (Frequently Asked Questions)

Updated: Jan 2008

Why haven't I received my confirmation email?

This is most likely because you are using a free email service (such as Hotmail) and these systems can delay or not relay your confirmation message due to:

  • difficulties when your free email account has reached it's message or traffic limit
  • problems with overloading
  • slow service or lost emails due to the unguaranteed service nature of free services
We recommend using your normal ISP or company email address (eg. yourname@Xtra.co.nz, yourname@IHUG.co.nz, yourname@yourwork.co.nz etc) to avoid the inherent problems associated with free email accounts.

If you're not using a free email service and still haven't got your message after a number of hours, please check your email address was correctly entered and is working, and resend the confirmation code

    << Go back

    Does this answer solve your problem? If not, return to the main help page
    ©2020 NZDating.com